If a product is not for you the return window is 10 days from the day it is delivered — this page explains how.
Eligible returns
Returns go through assuming it is unused and everything it shipped with comes back.
- The invoice included
- Original packaging, with tags, manuals and any fittings
- Still unused and exactly as delivered
Outside the policy
- Items damaged after delivery through use, drops or wrong assembly
- Returns missing their packaging, parts or accessories
- Clearance stock, where the page says so
- Requests raised after the 10 days window closes
About exchanges
We do not offer a direct exchange for a different size or colour. Return the original, take the refund, and order again.
Paying for the return
Faulty, damaged, wrong or incomplete goods come back at our expense . Customer arranges (free on damaged/doa), on the condition that we hear within 48 hours with the unboxing footage.
Where nothing is wrong with the item, you cover the return postage . We charge no restocking fee on top.
Getting your money back
As soon as we have the item back and confirmed its condition we issue the refund within 7 business days, back the way it came — UPI back to UPI, and bank transfer for anything paid in cash on delivery.
Allow a little extra for your bank to post it, which is out of our hands.
How to begin
Reach us at [email protected], or on +91 7021888820 during customer service hours. Send the order number and a line on the fault; add the unboxing video if it arrived damaged You get the return address and the next step by reply.